Virtual Branch
All your accounts at a glance and so much more!

• View balances and account history
• Transfer funds
• View cancelled checks
• Set up account alerts

How to Enroll:

1. Click on the Virtual Branch Login button - first time user
2. Enter your member number, and use the last four digits of the primary member’s Social Security Number as your pin

*NOTE: If you have previously enrolled in Audio Response, use your Audio Response pin instead of your SSN

3. Open the Terms and Conditions page, then click the checkbox that you have read and agree to the online banking terms and conditions.  
4. Select a Logon ID and Security Code, and enter an email address (an enrollment confirmation screen will display)
5. Return to the login page and enter your logon ID and Security Code.  
6. You will then be prompted to enroll in Enhanced Authentication by selecting Challenge Questions and Answers (a confirmation screen will validate the completion of the Challenge Question setup)
7. Next, add a Security Phrase.  

*NOTE: The security phrase is not a password, but rather and authentication that you will see each time you are logging on to their Virtual Branch account.  Think of this as your unique “thumbprint” on the site, that confirms you are logging in to a legitimate site and have not been redirected to a spam site.  

8. Customize your Overview Page

Online Bill Payment
You maintain control of your account information and when payments are made:

• No charge for bill payment
• Schedule one time or recurring payments
• For many major merchants, next business day electronic delivery
• NMCU checking account required
• Popmoney person to person transfers (some fees may apply)
• Transfer funds to your accounts at other financial institutions ($2.00 fee)
• Receive your bills electronically

Click on the Bill Pay tab in Virtual Branch to enroll!

Learn More

PopMoney®
The Popmoney® personal payment service lets you send, receive or request money from friends, family or just about anyone with an email address or mobile phone number*.

Popmoney is part of our online bill pay service and lets you move money from your bank account to theirs safely and securely, with ease. And Popmoney is easy for your friends and family to use at their bank or at Popmoney.com**.

Use Popmoney to*:

• Give a gift to family or friends
• Collect rent from tenants or roommates
• Request money for club dues, your sports team or a group vacation
• Send money to your child at college
• Pay back friends for a fun outing such as a concert or dinner

Once you get started, you’ll see that Popmoney is the easiest way to pay just about anyone. With features like eGreetings, request money and payment scheduling, this is an easy way to give and get money from just about anyone.

Learn More

*Terms and conditions apply.
**Popmoney® personal payments services offered at www.popmoney.com are provided by CheckFreePay Corporation, a licensed money transmitter, and CheckFreePay Corporation of New York, which is licensed as a Money Transmitter for payment services by the New York State Department of Financial Services.


External Transfers
Transfer money from another bank in a few clicks!  External Transfers is the easy way to move money from your accounts at other banks into your primary bank account.

Login to your account to start using external transfers today.

eStatements
Get rid of the paper:

• Prompt delivery – usually the second business day of the month
• Receive email alert when statement is available
• Secure online storage (18 months)
• Printer friendly option or save on your computer

Enroll on the Self Service tab of Virtual Branch

*Having troubles enrolling? Make sure your pop-up blocker is turned OFF. You will be fully enrolled when you see the screen that says ‘you have no eStatements at this time’.