About Us

Since our establishment in 1933 to provide financial services to employees of Northwestern Mutual Life Insurance Company, Northwestern Mutual Credit Union has grown to become a full-service financial institution. But unlike other financial institutions, we are a not-for-profit cooperative organized solely to meet the needs of our members – who are also owners of our credit union. Rather than paying dividends to shareholders, earnings are returned to our members in the form of higher yields on savings, better loan rates, fewer and lower fees, and additional services.

View our Welcome Guide

View our Newsletter

2020 Annual Report

Our mission is to bring a surprisingly different banking experience to our members and the Northwestern Mutual community.


That banking should be easy. That all members are equal, and all member service experiences should be seamless. We are here to serve the Northwestern Mutual Community and provide competitive financial products to meet your financial needs, all while maintaining the high level of financial security you expect. We focus on members over profits and believe in people-helping-people.

We are Northwestern Mutual Credit Union, and we’re a surprisingly different banking experience.

You can Join!

Membership is open to full and part-time employees of The Northwestern Mutual Life Insurance Co. and its subsidiaries, as well as retirees and surviving spouses of these categories and immediate family members. Once membership is established and properly maintained, you can continue to enjoy credit union benefits for the rest of your life.

For more information about becoming a member, please stop in one of our offices or give us a call at (414) 665-3423.

Membership rights include:

  • Voting rights at Annual and Special Meetings (One vote per member)
  • Eligibility to run for a seat on the credit union's Board of Directors
  • A voice in the direction of a financial institution which you own

Apply for Membership

Contact Us

Have a question? Need some help? We’re here for you.

Monday - Friday 8:00AM - 4:00PM
Phone: (414) 665-3423
Fax: (414) 625-7507
24 Hour Account Info: (800) 508-9670
Lost/Stolen Debit Card: (800) 472-3272
Lost/Stolen Credit Card: (800) 558-3424

Email Us!


Mailing Address for both locations
720 East Wisconsin Avenue
Milwaukee, Wisconsin  53202

805 E Mason Street
Room CE1220
Milwaukee, Wisconsin 53202

1 Northwestern Mutual Way
Room 1W110
Franklin, Wisconsin 53132 .


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